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1. Introduction

This Privacy Policy (“Policy”) explains how Neithya.com (“Neithya,” “we,” “us,” or “our”), operated by Prachi Maheshwari, collects, uses, processes, and protects your information when you access our website or use our services (“Services”).

By using our website or engaging with our Services, you consent to the practices described in this Policy.

We are committed to protecting your privacy in accordance with applicable United States data protection laws, including relevant state-level regulations such as the California Consumer Privacy Act (CCPA), where applicable.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Mailing/billing address

b. Demographic & Preference Data

• Age, gender (optional)

• Interests, preferences, and feedback

c. Service-Related Information

• Information shared during consultations, healing sessions, or courses

• Responses, forms, or questionnaires

d. Technical Data

• IP address

• Browser type

• Device information

• Website usage behavior (via cookies and analytics tools)

Important Note:
We do not store payment card details. All payment transactions are securely processed through third-party payment gateways compliant with PCI-DSS standards.

3. How We Use Your Information

We use your data for the following purposes:

• To provide and deliver our Services

• To manage bookings, consultations, and customer relationships

• To communicate updates, offers, or relevant information

• To improve our services, website functionality, and user experience

• For internal training, quality assurance, and analytics

• To comply with legal, regulatory, or contractual obligations

4. Sharing of Information

We may share your information with:

• Service Providers: Payment processors, scheduling tools, CRM systems, and communication platforms

• Collaborators & Professionals: Trusted partners assisting in service delivery

• Legal & Compliance Authorities: When required by law, subpoena, or regulatory request

• Business Advisors: Auditors, consultants, or legal professionals

All third parties are required to maintain confidentiality and adhere to applicable data protection standards.

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Analyze traffic and usage patterns

• Personalize user experience

You may disable cookies through your browser settings. However, some features of the website may not function properly.

Third-party tools (such as analytics providers) may use their own cookies, governed by their respective policies.

6. Your Rights (US Privacy Rights)

Depending on your location (e.g., California residents under CCPA), you may have the right to:

• Request access to personal data we hold about you

• Request correction or deletion of your data

• Opt-out of certain data uses (if applicable)

• Withdraw consent for future processing

To exercise your rights, please contact us at the details below.

We will respond within legally required timeframes.

7. Data Retention

We retain your information:

• As long as necessary to provide services

• For legitimate business purposes (record-keeping, audits)

• As required by applicable laws and regulations

8. Data Security

We implement industry-standard safeguards to protect your data from unauthorized access, misuse, or disclosure.

However, no digital system is completely secure. By using our Services, you acknowledge this inherent risk.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, policies, or content.

We encourage you to review their policies before sharing personal information.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of our website after updates constitutes acceptance of the revised Policy.

12. Contact Information

For any questions, concerns, or privacy-related requests, please contact:

Name: Prachi Maheshwari
Email: info@neithya.com
Website: www.neithya.com

13. Governing Law

This Privacy Policy shall be governed by the laws of the State of Georgia, United States.

Any disputes shall be subject to the jurisdiction of courts located in Atlanta, Georgia, USA.

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