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1. Cancellation Policy

• Users may cancel a confirmed booking before the scheduled start time of a consultation, session, or course.

• Cancellation requests must be made within the timeline specified below to be eligible for consideration.

2. Non-Refundable Services

• Once a session, consultation, or course has commenced or been delivered (partially or fully), no refunds will be issued.

• This includes:

  • Partial attendance

  • Dissatisfaction with the service

  • Change of mind

All such purchases are considered final and non-refundable.

3. Provider-Initiated Cancellation

If a session or service is canceled or rescheduled by Neithya or Prachi Maheshwari, users will be offered:

• A full refund, OR

• The option to reschedule

4. Refund Requests

• Refund requests (if applicable) must be submitted via email within 3 business days of cancellation

• Valid payment proof must be provided

5. Refund Processing

• Approved refunds will be processed within 10–15 business days

• Refunds will be issued via the original payment method or an alternative method deemed appropriate

6. Policy Updates

Neithya reserves the right to modify this policy at any time.

Continued use of our services implies acceptance of the updated policy.

7. Contact for Refunds & Support

For cancellations, refunds, or support queries, contact:

Email: info@neithya.com
Website: www.neithya.com